I have insurance benefits for massage therapy. Do you direct bill?

Yes, we offer direct billing with all major insurance companies. Each policy has it's own requirements so be sure to check with your insurance company about any prerequisites they may have eg. Doctors note, maximum coverage per treatment etc.

What other forms of payment do you accept?

We accept Visa, Mastercard, e-transfers and cash. For credit cards your payment will be manually processed through Square and your credit card will be placed on file for ease of billing in the future. We are unable to accept debit transactions at this time. 

How often should I get a massage?

The short answer is as often as you want.

The more in-depth response would be that each person and each instance is unique, so it is important to discuss your goals with your Massage Therapist so they can develop a treatment plan that works for you.

Generally speaking, though, when treating an acute injury, your Massage Therapist may want to see you a couple of times a week for a few weeks and then reassess your recovery and adjust appointment frequency.

While actively working to resolve a chronic condition, your Massage Therapist may want to see you a few times a month.

We recommend a monthly massage to maintain your wellness when no conditions are currently present and/or being addressed, but there is nothing unusual about coming in more frequently to maintain and uplift your quality of life. 

Can I bring my own headphones and music to listen to?
Absolutely. We have many soundtracks available; however, if you prefer your own soundtrack, please feel free to bring your own headphones to listen to. 

We want to encourage you to have the most comfortable, relaxing and rejuvenating experience... so if you wish to bring your own scents or even oils and lotions, we welcome this as well and encourage you to share with us your sensitivities or even your preferences for the best treatment possible. 

Do I need to bring anything?

Bringing comfortable clothes to change into after your massage is always nice. 
Bringing a full water bottle to hydrate oneself after the massage is also really helpful for empowering the healing and therapeutic qualities of the massage and creating the most positive impact.  
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Where should I park?

Parking is available at the back of the studio with ample space for clients. 

We are in the midst of the Valley Line West LRT construction.  We do our best to update your appointment reminder with current detour directions, so keep an eye out for that. 

There is a map feature available here on the contact page. 

Once you have arrived follow the sidewalk along the west side of the home to the front door! We look forward to welcoming you there for your appointment. 
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More Questions and Answers to come.
​If you have a question not listed please reach out to us and inquire.